Refund and Return Policy

Refunds:
If you purchased the piece yourself and meet all the refund requirements , you will receive full refund (minus delivery charges)

Returns:
You have 14 days to return any unused pieces (except for customised pieces) if you are not happy.  Our 14 day return policy starts from the date of delivery or collection of your purchase.

Return your purchase within 14 days with original packaging , invoice and we will refund the piece the same way that you paid for it (minus the delivery charges)

Detailed requirement for returns and no returns:

1. Stones are missing
2. Chains are broken or knotted
3. Pour-is wholes in jewellery
4. For hygiene purposes earrings are excluded for returns
5. Customised pieces will not be refunded , each piece goes through a step by step process to ensure it is what the client requested.